Senior Product Analyst

What is Mindgram?

Mindgram is an innovative well-being and mental health platform (B2B2C SaaS) dedicated to empowering individuals in overcoming life's challenges and accessing top-quality mental health and well-being support. By leveraging technology, we provide seamless access to our platform and collaborate with experienced psychologists to deliver exceptional mental health services.

Why join Mindgram?

• a unique opportunity to contribute to a VC-backed tech startup

• a leadership team with a proven track record in building and scaling companies

• a mission to improve employee mental health

• an opportunity to become an influential member of the product team, shaping our innovative platform

What will you do as a Senior Product Analyst?

In this role, you will leverage data to uncover key insights, conduct cohort and behavioral analysis of various user types, set up and measure product experiments, and develop informative dashboards for key stakeholders to achieve the best product-market fit. Our analytics stack includes MixPanel, Segment, HotJar, Google Analytics, and GTM, with the opportunity for further expansion.

a. Collaborating closely with the Customer Success team, you will provide monthly and quarterly data reports to track client performance.

b. Reporting to the VP of Product, you will collaborate with internal engineering and product teams.

Responsibilities:

• Perform strategic and ad-hoc data work in collaboration with the Product Team Manager

• Identify data-driven opportunities to enhance product adoption, retention, engagement, and monetization

• Develop dashboards and define metrics that drive the success of the Product Team

• Design, execute, and evaluate A/B tests to optimize the user journey

• Analyze large and complex datasets to extract actionable insights

• Create user archetypes and build dashboards to illustrate usage patterns

• Operate in an iterative mindset, delivering improvements at high velocity

• Manage the product analytics stack, including Segment, MixPanel, Google Analytics, and GTM

• Collaborate with other team leaders to drive cross-functional initiatives

• Automate metrics calculation and presentation

• Conduct A/B testing, experiments, and user research to uncover user problems and satisfaction drivers

• Collaborate with Product Managers to define data-driven KPIs

• Shape, deliver, and execute the analytics roadmap and strategy

We seek a senior business partner, eager to join a thriving product startup. The ideal candidate possesses:

• 3+ years of hands-on experience in product analytics (ideally B2B SaaS) - this is a must!

• English and Polish on a fluent level (one of them should be at least C1+)

• Experience with feature and usage metrics, A/B testing, conversion and retention analysis, segmentation, and user archetype development

• Experience uncovering data insights to form hypotheses, designing product experiments, evaluating results, and making recommendations

• Proficiency in SQL at an advanced level

• Strong skills in BI dashboard development

• Comfort working within an agile and iterative software development process

• Ownership experience, having taken a project from concept to production

• Previous involvement in supporting product or growth teams

• Independence, accuracy, attention to detail, and a proactive approach

• Familiarity with Segment, Google Analytics, MixPanel, or Amplitude

• Ability to manage multiple projects concurrently

• Excellent verbal and written communication, influencing, and negotiation skills

Nice-to-haves:

• Experience working with development teams

• Experience with GCP